Privacy Policy

Last updated: November. 2023 Piccola & Jofrette respects the privacy of the user of this website and takes the protection of personal data very seriously. This privacy policy provides information on how Piccola & Jofrette handles personal data that is collected when you use this website.  The aim of this privacy policy is also to inform users of their rights and how they can exercise them. By actively consenting to these data protection provisions, the user agrees to the processing of their personal data in accordance with these data protection provisions.

 

General information about the Piccola & Jofrette website

Most areas of this website are accessible without providing personal information. However, access to some areas and the use of certain services, such as online orders or newsletter subscriptions, are only possible if the user provides personal data. The user’s personal data is entered voluntarily in the fields provided and enables Piccola & Jofrette to provide the services selected by the user. The hosting of our website is provided by Metanet in Switzerland.

 

Data that Piccola & Jofrette processes from the user

The processing of the user’s data is carried out in accordance with the applicable data protection laws, in particular the Federal Act on Data Protection (hereinafter “FADP”), the Ordinance to the Federal Act on Data Protection (hereinafter “OFADP”) and the General Data Protection Regulation of the European Union (hereinafter “GDPR”). If and insofar as the GDPR is applicable – we process personal data in accordance with the following legal bases: Art. 6 para. 1 lit. a GDPR for the processing of personal data with the consent of the data subject. Art. 6 para. 1 lit. b GDPR for the necessary processing of personal data for the fulfillment of a contract with the data subject and for the implementation of corresponding pre-contractual measures. Art. 6 para. 1 lit. c GDPR for the processing of personal data necessary for compliance with a legal obligation to which Piccola & Jofrette is subject under any applicable EU law or under any applicable law of a country in which the GDPR is applicable in whole or in part. Art. 6 para. 1 lit. d GDPR for the necessary processing of personal data to protect the vital interests of the data subject or another natural person. Art. 6 para. 1 lit. f GDPR for the necessary processing of personal data to protect the legitimate interests of Piccola & Jofrette or third parties, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests are, in particular, Piccola & Jofrette’s commercial interest in being able to provide this website, information security, the enforcement of its own legal claims and compliance with Swiss law. Piccola & Jofrettte collects and processes the following data:

• Data that the user voluntarily provides by entering it in fields on this website (e.g. when placing an order or subscribing to the newsletter) and the proofs that the user may send to Piccola & Jofrette for the purpose of securing transactions and for reasons of fraud prevention.
• Data that the user voluntarily provides to Piccola & Jofrette when requested to participate in promotions organized by Piccola & Jofrette or to participate in surveys for research purposes.
• Information about purchases made by the user via this website and about the execution of the user’s orders.
• Details of visits to this website, including traffic data, connection and address data such as IP address, host name of the computer, browser information and domain data of reference sites, weblogs.

Piccola & Jofrette expressly reserves the right to verify the accuracy of the personal data provided by the user, in particular with regard to contact details (name, postal address, e-mail, telephone), financial information, for the purchase of products and the use of Piccola & Jofrette services.

 

Purposes of use of the user’s data

Piccola & Jofrette uses the data collected for the following purposes:

• To be able to fulfill the obligations arising from contractual relationships with the customer (e.g. when purchasing a product or ordering a repair) and services that the user wishes to use (e.g. newsletter).
• To communicate changes to Piccola & Jofrette’s services or conditions.
• To send surveys (by themselves or through third parties on behalf of Piccola & Jofrette) regarding satisfaction with Piccola & Jofrette’s services and products and the general experience with Piccola & Jofrette.
• To secure transactions and prevent fraud and other illegal activities as part of the processing and verification of the order.
• To prevent misuse or non-compliant use of the services and to maintain the security of this website.
• To ensure the operation of the website.
• To understand how this website is used in order to customize and generally improve it and for market research purposes.

 

Sharing the user’s data with third parties

Piccola & Jofrette may disclose the user’s personal data to third parties in the following cases:

• To perform services on behalf of and in the name of Piccola & Jofrette for the purposes listed in this Privacy Policy. Third parties support Piccola & Jofrette for example with the delivery of products, with the collection of payments, with the analysis of data, with marketing services or with customer service.
• If Piccola & Jofrette is under a legal obligation to disclose Customer Personal Data, for example, to investigate, prosecute or otherwise uncover illegal activities or as necessary to enforce or apply the Terms and Conditions or other agreements with the user, or to protect the rights, property or safety of Piccola & Jofrette, our customers or others.
• If any or all of Piccola &. Jofrette. is acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, the personal data Piccola & Jofrette holds about its customers will be part of the transferred assets.
• In each of the above cases, Piccola & Jofrette will only transfer the user’s personal data to third parties that have undertaken to Piccola & Jofrette to comply with applicable data protection laws. Apart from the cases mentioned above, Piccola & Jofrette will not pass on any personal data to third parties without the user’s consent. Piccola & Jofrette may, however, transfer or sell data in anonymized form that does not permit identification (e.g. in the form of studies, reports or statistics) to marketing partners, advertisers or other third parties for research purposes.

 

Storage and security of the user’s data

The data that Piccola & Jofrette collects and processes from the user is transferred to and stored at a destination in Switzerland (server location). All data that the user provides to Piccola & Jofrette is stored on secure servers. Payment transactions are encrypted using SSL technology. If the user receives (or has chosen) a password from Piccola & Jofrette that enables the user to access certain parts of this website, the user is responsible for keeping this password confidential. The security of personal data is important to Piccola & Jofrette. Although Piccola & Jofrette will do its best to protect the user’s personal data, it cannot guarantee the security of data transmitted to this website; any transmission is at the user’s own risk. Once Piccola & Jofrette has received the user’s data, Piccola & Jofrette will make its best efforts and take all necessary measures to prevent unauthorized access to the user’s personal data as far as possible.

 

Rights of the user in relation to their data

 

Consent to the processing of the user’s personal data may be revoked in writing at any time. The user has the right to obtain information about the personal data processed by Piccola & Jofrette at any time in writing and free of charge (Art. 8 FADP) and must enclose a copy of his/her identity card or passport with the request for information. . The user also has the right to request the correction, blocking and deletion of their data within the framework of the statutory provisions, to have the processing of their personal data restricted, to exercise the right to data portability – if and insofar as the GDPR is applicable – and to object to the processing of their personal data. Persons about whom Piccola & Jofrette processes personal data have the right to lodge a complaint with a competent supervisory authority for data protection. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC). Users can contact the following address to assert their rights and for other questions: Postal address: Piccola & Jofrette, c/o Altus Montres SA, Chemin Frédéric-Ingold Weg 5, 2502 Biel/Bienne Switzerland E-mail: info@piccola-jofrette.ch

 

Cookies

Piccola & Jofrette uses cookies on its website. These enable a website to recognize the browser after a first visit. Cookies do not identify the individual user, but only the browser used via a randomly generated number (cookie identification number). Cookies are stored in a text file on the computer when the browser is closed and are called up again the next time the web server is accessed. Cookies are passive and cannot contain viruses, Trojans or other harmful programs. Cookies enable the user, for example, to navigate efficiently between different pages, save preferences and generally improve the user experience. Cookies help to tailor online advertisements more closely to the possible interests of the user and thus reduce the display of advertisements that may be of little or no interest to the user. Piccola & Jofrette will ask the user to consent to the use of certain cookies so that the user can decide on their use. Piccola & Jofrette recommends allowing them. If the user does not allow cookies, they can still use the website, but some parts of it may not work or not work as well.

Piccola & Jofrette uses the following cookies:

Strictly necessary cookies: these cookies are absolutely essential for navigating this website and using functions such as accessing the secure login area. Without these cookies, services such as shopping baskets cannot be provided.

• Performance cookies: These “analytical” cookies enable Piccola & Jofrette to collect information about how visitors use this website. In particular, they count the number of visits to the website and obtain information on how visitors navigate the website. They record the user’s visit to this website, the pages the user has visited and the links the user has clicked on. However, these cookies do not collect any information about the identity of the user. All information is anonymous. The performance cookies only help Piccola & Jofrette to improve the functionality of this website.

Piccola & Jofrette uses Google Analytics, a service provided by Google, Inc. (“Google”), to analyze the use of the website. The information generated by Google Analytics about the use of this website (including the user’s IP address) will be transmitted to and stored by Google on servers in the United States. Before transmission, the data is anonymized by removing the last eight digits of the user’s IP address. The data is then processed by Google on behalf of Piccola & Jofrette for the purpose of evaluating the use of the website by the user, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not link the user’s IP address with other data stored by Google. The user can refuse the use of cookies for the above-mentioned purposes by configuring their browser accordingly (the corresponding add-on can be downloaded at http://tools.google.com/dlpage/gaoptout?ht=de). Piccola &. Jofrette would like to point out, however, that in this case the user may not be able to use all the functions of this website. Further information on how Google uses the user’s data can be found at http://www.google.com/analytics/learn/privacy.html.

• Functionality cookies: These cookies store selected user inputs (e.g. user name, language, text size, previous inputs, etc.) in order to improve the user experience of the website.
• Targeting/advertising cookies: These cookies use anonymous information about the user’s surfing behavior or about the surfing behavior documented via the browser and thus allow Piccola & Jofrette to better tailor advertisements to the presumed interests of the user. These cookies are placed by Piccola & Jofrette.

Most of the cookies used by Piccola & Jofrette are temporary session cookies that are automatically deleted from the computer or mobile device at the end of the browser session. However, Piccola & Jofrette also uses permanent cookies. These remain stored on the computer or mobile device after the end of the browser session. Depending on the type of cookie, these permanent cookies remain stored on the computer or mobile device for between one month and ten years and are only automatically deactivated after the programmed time has expired.

 

Log files

When visiting the Piccola & Jofrette website, certain information is automatically sent from the user’s browser to the Piccola & Jofrette log files server, where this information is also stored. This information relates to the user’s activity on this website and includes the time and date of the visit to this website, the pages accessed, the customer’s IP address, the URL address of the page from which the customer came to this website, how much information was stored and which browser the customer used. Piccola & Jofrette uses this information in the event that difficulties arise with an order and Piccola & Jofrette is obliged to provide certain information.

 

Elements from and links to other websites

Elements of other websites (e.g. social networks such as Instagram, Facebook, Twitter, Google+ and YouTube) may be used on this website (hereinafter “third-party providers”). If the user clicks on an element of a third-party provider (e.g. “Share” plug-in from Facebook), a connection to the servers of this third-party provider can be established automatically. In the process, data about the user’s visit to the Piccola & Jofrette website may be transmitted to the third-party provider. Under certain circumstances, this data can be assigned to the user’s user account with the third-party provider (e.g. Instagram or Facebook account). In addition, the third-party provider may transmit personal data (surname, first name and e-mail address) of the user’s user account to Piccola & Jofrette if the user has consented to this function with the third-party provider. Information on the collection and use of data by third-party providers can be found in the data protection notices of the relevant third-party providers. Some activities on this website may be linked to third-party platforms that offer users the option of sharing their personal data with such third-party providers. The links to third-party platforms provided on this website are provided as a convenience to users. When the user clicks on the third-party provider’s icon, a direct connection is established between the user’s browser and the server of the respective third-party provider. This allows the operators of the third-party provider to register that the user has visited this website with their IP address and accessed the link to the third-party provider’s platform. Piccola & Jofrette does not control these third-party platforms or their privacy policies, which may differ from this one. External links to the Piccola & Jofrette website do not constitute an endorsement or representation with respect to third party platforms and Piccola & Jofrette therefore recommends that users check the privacy policies of the relevant third party companies before submitting their personal data. The personal data that the user transfers to third parties is subject to their privacy policies and not Piccola & Jofrette’s privacy policies. In addition, third party companies may share personal data with Piccola & Jofrette; this exchange is governed by the privacy policy of the relevant third party company.

 

Adjustments

Piccola & Jofrette reserves the right to amend this Privacy Policy at any time and at its own discretion. The new, updated version of this Privacy Policy will enter into force as soon as it is published on the Website. By continuing to use the website, the user thereby declares his/her binding consent to the respective updates and amendments. Piccola & Jofrette will not, however, process the user’s personal data for purposes other than those originally stated or for purposes that would be incompatible with the original purposes without the user’s consent.

 

Applicable law and place of jurisdiction

These data protection provisions are governed exclusively by Swiss law to the exclusion of any conflict of laws provisions. For any disputes arising directly or indirectly from these data protection provisions, the court at the registered office of Piccola &. Jofrette shall have exclusive jurisdiction. Mandatory legal jurisdictions remain reserved. Piccola & Jofrette, however, has the right to sue the user at his domicile or registered office.

 

Contact details

If the user has any questions or comments about these data protection provisions, they can contact Piccola & Jofrette using the address or e-mail address given below. E-mail: info@piccola-jofrette Address: Piccola & Jofrette c/o Altus Montres S.A., Chemin Frédéric 5, 2502 Biel/Bienne, Switzerland